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In this section our Link Telecom experts are at hand to give you the best possible information on using your mobile and all the latest relevant news. Simply click on the subject links on the right.



WHAT HAPPENS IF I WANT TO USE MY PHONE ABROAD?
If you want to use your mobile abroad you may need to contact the network provider. This involves calling customer services and asking for your phone to be enabled for international use. This function can be switched on remotely.

You should also check to see that the specification of your phone is compatible with networks abroad. You will need a so-called "tri-band" phone if you want to make mobile calls in the US or Canada.



ISN'T INTERNATIONAL USE VERY EXPENSIVE?
The cost of "roaming" which is the mobile industry's term for using your mobile outside your home country is currently under investigation by the European Union. The reason why using your mobile phone abroad is so expensive is because you are charged twice, both for the cost of calls you make and for those you receive, including voicemail messages.

Roaming charges vary widely among countries and networks within those states. To avoid charges, some phones let you divert calls to voicemail so that you pay only to retrieve messages. Consumer groups are fighting for measures to reduce the locking of handsets to Sim cards, which will make it easier for people to switch networks.




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We also receive improved commercial terms which we in turn pass on to you.

The long term commitment we receive from T-Mobile ensures you of a higher level of service from both the network and from us.


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